Effortless Campaign Creation & Appointment Setter Recruitment
Recruiting appointment setters and creating campaigns has never been easier with our intuitive dashboard. No more screen toggling - everything is available in one place. This streamlines management and enhances engagement, ensuring efficient interaction with clients.
Supervisor Dashboard
Stay on top of agent performance and empower supervisors to monitor, support, and coach across channels in real-time. Monitor agent KPIs such as calls in queue, agent state, wait times, campaign status, and more.
Report and Analytics
Track and analyze key performance indicators for customer interactions. Our reporting and analytics features make it easy to monitor and improve agent performance.
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Agent Dashboard
Say goodbye to screen toggling. Agents can track and perform their many omnichannel tasks in one intuitive screen, resulting in optimized call times and improved agent-customer engagement.
Supervisor Dashboard
Stay on top of agent performance and empower supervisors to easily monitor, support, and coach across channels in real-time. Monitor agent KPIs including calls in queue, agent state, wait times, campaign status, etc.
DialPad
Our DialPad makes it easy for agents to consult, conference, transfer, hold, toggle, cancel, mute, send an SMS, or manually make calls with just one click using a unified number.